Privacy Policy
Effective Date: September 4, 2026
Last Updated: September 4, 2026
1. Introduction
WERXCO ("WERXCO", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, submit equipment valuation forms, or communicate with us regarding the sale of used Zünd machinery, tools, and accessories.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We collect personal and business information that you voluntarily provide to us when completing forms on our website or communicating with our specialist team. The types of data collected include:
Identity & Contact Data: First name, last name, business name, job title, email address, phone number, and business location/address.
Equipment & Media Data: Machine model details (e.g., Zünd G3, S3, D3, L3, PN), machine dimensions/specs, serial numbers, working hours, machine condition notes, and photographs or video footage of equipment uploaded to our forms.
Technical & Usage Data: IP address, browser type, operating system, referring URL, pages visited, and timestamp data gathered via essential website analytics or functional logging.
Transaction & Communication Data: Records of quotes, valuation correspondence, purchase agreements, payment clearing details, and engineer collection site coordination notes.
3. Lawful Bases and How We Use Your Personal Data
We process your personal data under the following lawful bases permitted under UK GDPR:
Processing Valuation Requests & Quotes
Data Used: Identity, Contact, Equipment & Media.
Lawful Basis: Legitimate Interests / Contractual Steps — Taking necessary steps prior to entering into a purchase contract at your request.
Arranging Engineering, Decommissioning & Machine Collection
Data Used: Identity, Contact, Transaction.
Lawful Basis: Performance of a Contract — Fulfilling our purchase obligations to buy equipment from you.
Responding to Enquiries
Data Used: Identity, Contact, Communication.
Lawful Basis: Legitimate Interests — Managing ongoing commercial communications efficiently.
Financial Record-Keeping
Data Used: Identity, Contact, Transaction.
Lawful Basis: Legal Obligation — Complying with UK HMRC legal and statutory accounting requirements.
Site Security & Web Optimization
Data Used: Technical & Usage.
Lawful Basis: Legitimate Interests — Ensuring the security and proper functioning of our website.
4. Data Sharing and Third Parties
We do not sell, rent, or trade your personal data to third parties for marketing purposes. However, we may share relevant data with trusted third-party service providers to fulfill our services:
Technical & Hosting Providers: Website hosting platforms, secure form processors, and cloud database providers.
Specialist Engineers & Transport Logistics: In-house or vetted logistics and engineering partners responsible for site access, machine disassembly, and transport.
Financial & Professional Advisors: Banks, payment processors, accountants, auditors, and legal counsel for clearing payment and maintaining business compliance.
Legal & Regulatory Authorities: Law enforcement or regulatory bodies if required by law or in response to a valid legal process.
5. International Data Transfers
While WERXCO primarily operates in the UK, we offer purchasing across Europe and worldwide. If personal or equipment data is transferred outside the United Kingdom, we ensure appropriate legal safeguards (such as UK International Data Transfer Agreements or Standard Contractual Clauses) are in place to maintain the security of your data.
6. Data Security
We have implemented appropriate physical, technical, and organizational security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Access to your personal data is strictly limited to authorized personnel and contractors who have a legitimate business need to know.
7. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes for which it was collected:
Valuation Enquiries (Uncompleted Sales): Kept for up to 24 months to allow easy follow-up should you re-engage us for equipment sales, after which data is securely deleted.
Completed Transactions: Retained for 6 to 7 years in compliance with UK tax, financial record-keeping, and legal limitation rules.
8. Your Legal Rights under UK GDPR
Under UK data protection laws, you have the following rights regarding your personal information:
Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete personal data.
Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data where there is no legal basis for us to continue processing it.
Right to Restrict Processing: Request that we suspend processing of your personal data in certain scenarios.
Right to Object: Object to processing based on legitimate interests or direct marketing.
Right to Data Portability: Request the transfer of your personal data to you or a third party in a structured, machine-readable format.
To exercise any of these rights, please contact us at equipment@werx.co. We respond to all legitimate requests within one calendar month.
9. Cookies
Our website uses essential cookies to ensure basic site function and secure form submissions. For detailed information on how we use cookies and how you can control your preferences, please view our Cookie Policy.
10. How to Complain
If you have any concerns regarding our use of your personal data, we request that you contact us first so we can resolve the issue. You also have the right to lodge a complaint at any time with the UK data protection supervisory authority:
Information Commissioner's Office (ICO)
Website:www.ico.org.uk
Helpline: 0303 123 1113
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be published on this page with an updated "Last Updated" date.